TERMS OF SERVICE
The Wolverine Group, Inc.
Effective Date: July 18, 2026
Last Updated: July 18, 2026
IMPORTANT: These Terms contain provisions that limit our liability, disclaim warranties, and establish a no-refund policy after course access is granted. Please read them carefully before purchasing or enrolling.
1. Agreement to Terms
These Terms of Service (“Terms”) are a binding agreement between you (“Student,” “you,” or “your”) and The Wolverine Group, Inc., a Washington, D.C. corporation (“TWG,” “we,” “us,” or “our”), governing your purchase of and access to our online courses, including “Commercial GenAI for Public Sector Procurement” and related offerings (collectively, the “Courses”), and your use of our website and related services (collectively, the “Services”).
By purchasing, enrolling in, or accessing any Course, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not purchase or access the Courses.
If you are purchasing on behalf of or using funds from a government agency, you represent that you have authority to enter into these Terms in that capacity, and you remain the individual Student bound by these Terms.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to purchase or enroll in a Course. The Courses are designed for federal, state, and local government procurement professionals and individuals who work with or support government procurement. Enrollment is not restricted by employment, but the Courses assume a professional baseline and are not suitable for minors or general consumer audiences.
3. Account Registration and Security
Access to the Courses requires an account on our learning management system (currently Teachable). You agree to:
• Provide accurate, current, and complete information during registration, including a valid email address and, where applicable, your agency or employer name.
• Maintain the confidentiality of your credentials and not share your account with any other person. Course access is a personal, non-transferable license (see Section 6).
• Notify us immediately of any unauthorized use of your account.
• Be responsible for all activity that occurs under your account.
We may suspend or terminate your account for violations of these Terms, including credential sharing, without refund.
4. Purchase, Payment, and Government Purchase Cards
4.1 Pricing and Payment
Prices are stated at the point of purchase and are in U.S. dollars. You authorize our payment processor and us to charge your payment method for the total purchase price, plus any applicable taxes. Prices may change at any time, but changes do not apply to completed purchases.
4.2 Government Purchase Cards (P-Cards)
We accept government purchase cards for individual enrollments at or below the applicable micro-purchase threshold (currently $15,000 under FAR 2.101, effective October 1, 2025). When you purchase a Course using a P-card:
• You represent that you are the authorized cardholder and that the purchase is for a legitimate government purpose within your purchasing authority.
• The purchase constitutes a contract action by your agency, and you are responsible for complying with your agency’s purchase card policies, internal approvals, and documentation requirements.
• Disputes regarding P-card charges must follow the card issuer’s dispute process in addition to the procedures in these Terms.
• Receipts and invoices will be issued in the individual cardholder’s name with the agency identified if provided.
4.3 Purchase Orders
We accept government purchase orders for group enrollments or agency training contracts. Contact us at support@wolverine-group.com to arrange PO-based billing. POs are subject to our acceptance of terms and conditions, and standard government terms that conflict with these Terms will be resolved in writing before enrollment.
4.4 Taxes
You are responsible for any sales, use, value-added, or similar taxes applicable to your purchase, except where we are required by law to collect them. Where applicable, taxes are collected; they will be stated at checkout.
5. Refund and Cancellation Policy
ALL SALES ARE FINAL ONCE COURSE ACCESS IS GRANTED. PLEASE READ THIS SECTION CAREFULLY BEFORE PURCHASING.
5.1 72-Hour Pre-Access Cancellation Window
You may cancel your enrollment and receive a full refund at any time within 72 hours of purchase, provided you have not accessed any Course content (including viewing videos, downloading materials, or opening locked modules). To cancel, email support@wolverine-group.com from the email address associated with your account and include your order number.
5.2 No Refunds After Access
Once you access any portion of a Course, including viewing any video lesson, downloading any material, or opening any module beyond the free preview, all sales are final, and no refunds will be issued. This reflects the nature of digital course content, which cannot be returned once delivered. By clicking to access Course content, you acknowledge this no-refund policy.
5.3 Exceptions
We will issue a refund, replacement, or credit at our discretion in the following limited cases:
• Technical defect: the Course or a material portion of it is inaccessible due to a defect on our end, and we are unable to provide access within 14 days of your report.
• Duplicate purchase: you can demonstrate that you were charged more than once for the same enrollment.
• Required by law: where applicable, consumer protection law in your jurisdiction requires a refund that these Terms would otherwise preclude.
5.4 Chargebacks
If you initiate a chargeback with your card issuer without first contacting us and allowing us a reasonable opportunity to resolve your concern, we may suspend your account and pursue recovery of the disputed amount, plus any fees incurred.
6. License to Access Course Content
6.1 Grant of License
Subject to your compliance with these Terms and payment of applicable fees, TWG grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Course content for your own professional development and use in your government procurement work.
This license continues for as long as we make the Course available on our platform. We do not guarantee any specific access duration and may retire, revise, or replace Courses over time. Where we promote “lifetime access,” this refers to the expected commercial life of the Course on our platform and is not a guarantee of any specific number of years.
6.2 Permitted Use
• Viewing Course videos and reading Course materials for your personal professional development.
• Downloading Course materials expressly marked as downloadable (such as checklists, templates, prompt libraries, and reference guides) for your own professional reference and use in your government procurement work.
• Applying Course techniques, prompts, and frameworks in your day-to-day procurement work, including with your agency’s internal work products.
6.3 Prohibited Use
You may not, and may not permit others to:
• Share, distribute, sell, license, sublicense, rent, lease, publish, or otherwise make Course content available to any third party.
• Share your account credentials or allow any person other than you to access the Course under your enrollment. Each enrollment is for one individual Student.
• Copy, reproduce, or create derivative works from Course videos, slide decks, or written materials beyond what is permitted by Section 6.2.
• Re-record, screen-capture, transcribe, or redistribute Course videos or audio.
• Use Course content or materials to train, fine-tune, evaluate, or build any artificial intelligence or machine learning model.
• Scrape, data-mine, or extract Course content by automated means.
• Remove, obscure, or alter any copyright, trademark, or other proprietary notice.
• Use Course content to create, market, or deliver any competing training, coaching, consulting, or educational product.
• Use the Services in any manner that violates applicable law, infringes third-party rights, or interferes with the integrity or performance of the Services.
Violation of this Section 6 is a material breach. We may suspend or terminate your access without refund and pursue any legal and equitable remedies, including injunctive relief and damages.
7. Intellectual Property
All Course content — including videos, slide decks, written materials, prompt libraries, templates, checklists, graphics, logos, and the selection, arrangement, and organization of the foregoing — is owned by TWG or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
“The Wolverine Group,” “TWG,” and related marks and logos are trademarks of The Wolverine Group, Inc. You may not use our trademarks without our prior written consent.
Nothing in these Terms transfers any ownership interest in the Course content or our intellectual property. All rights not expressly granted are reserved.
8. Your Content and Submissions
If you submit content to us or through the Services — including discussion forum posts, questions, feedback, assessment responses, or capstone submissions (“Student Content”) — you retain ownership of your Student Content. You grant TWG a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, display, distribute, and modify Student Content solely to operate, improve, and promote the Services and the Courses.
You represent that you have the right to submit your Student Content, that it does not infringe any third-party rights, and that it does not contain classified information, controlled unclassified information (CUI) that has not been properly authorized for disclosure, source-selection sensitive information, or other legally protected government information. You are solely responsible for your Student Content.
9. Educational Purpose; Not Legal, Compliance, or Contracting Advice
THE COURSES ARE FOR PROFESSIONAL EDUCATION ONLY. THEY DO NOT CONSTITUTE LEGAL ADVICE, COMPLIANCE ADVICE, OR CONTRACTING OFFICER DETERMINATIONS AND ARE NOT A SUBSTITUTE FOR YOUR PROFESSIONAL JUDGMENT OR YOUR AGENCY’S AUTHORIZED LEGAL COUNSEL.
The Courses reference the Federal Acquisition Regulation (FAR), the Revolutionary FAR Overhaul (RFO), state procurement codes, local ordinances, and related authorities. Regulations, guidance, and agency policies change. You are responsible for:
• Verifying current regulations and agency-specific policies applicable to your work.
• Exercising independent professional judgment in all procurement decisions. Warrant authority remains with contracting officers; purchasing authority remains with authorized officials. Nothing in the Courses alters that.
• Consulting your agency’s legal counsel, ethics officials, and supervisors on specific matters.
• Complying with your agency’s rules on the use of commercial generative AI tools, data handling, and documentation.
The Courses teach individual practitioners how to use commercial generative AI tools. They are not enterprise AI implementation guidance. You are responsible for your own safe, compliant use of AI tools, including protection of controlled, sensitive, or proprietary information.
10. Third-Party Tools and Services
The Courses reference and may demonstrate third-party tools, including ChatGPT, Claude, Gemini, Copilot, and others. Third parties operate these tools under their own terms and privacy practices. TWG is not affiliated with, endorsed by, or responsible for any third-party tool. Your use of any third-party tool is governed by that provider’s terms, and you are responsible for compliance with those terms and with your agency’s rules.
11. Certificates of Completion
Upon meeting the stated completion requirements for a Course, you will receive a digital certificate of completion. Certificates reflect your completion of the Course and do not constitute a professional license, government credential, or guarantee of any specific outcome. Continuing education credit eligibility (such as FAI CLP or NIGP CPE) is identified at the Course level where applicable and is subject to the issuing body’s rules; you are responsible for verifying and submitting credits.
12. Service Availability and Changes
We strive to keep the Services available but do not guarantee uninterrupted availability. We may update, modify, suspend, or discontinue any Course or Service, in whole or in part, at any time and in our sole discretion. Where we retire a Course you are actively enrolled in, we will use commercially reasonable efforts to provide advance notice but have no obligation to provide continued access, replacement content, or any refund.
13. Disclaimers
THE SERVICES AND COURSES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TWG DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
We do not warrant that the Courses will meet your specific needs, that the Services will be uninterrupted or error-free, or that any defects will be corrected. We do not warrant any specific results from using the Courses.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TWG AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, PROCUREMENT OUTCOMES, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TWG’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO TWG FOR THE COURSE OR SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE CLAIM AROSE.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.
15. Indemnification
You agree to indemnify, defend, and hold harmless TWG and its officers, directors, employees, contractors, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your violation of these Terms; (b) your violation of any law or third-party right; (c) your Student Content; (d) your use of any third-party tool in connection with the Courses; or (e) your application of Course content to any specific procurement matter, including any resulting agency, regulatory, or contractual consequences.
16. Termination
We may suspend or terminate your access to the Services at any time for violation of these Terms or other conduct that we reasonably determine is harmful to TWG, other users, or third parties. If we terminate your access for a violation, you will lose access without a refund. Sections that by their nature should survive termination will survive, including Sections 5, 6, 7, 8, 9, 13, 14, 15, 17, and 18.
17. Governing Law and Dispute Resolution
These Terms are governed by the laws of the District of Columbia without regard to its conflict-of-law rules, and, where applicable, by federal law of the United States.
Subject to the government contracts exception below, any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in the District of Columbia, and you consent to personal jurisdiction and venue in those courts.
Class Action Waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND TWG EACH WAIVE THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, OR CONSOLIDATED PROCEEDING RELATED TO THESE TERMS OR THE SERVICES. ANY DISPUTE MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY.
Waiver of Jury Trial. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND TWG EACH WAIVE ANY RIGHT TO A JURY TRIAL IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.
Government contracts exception. Where a Course is purchased under a government purchase order or other federal contract action, disputes between TWG and the contracting agency are governed by the applicable federal contract law and dispute procedures (including the Contract Disputes Act, where applicable), not by this Section 17. This exception applies only to the agency as contracting party and does not alter the individual Student’s obligations under these Terms.
Governing law and venue are substantive choices. Confirm your state of incorporation and preferred venue with counsel before publishing. An arbitration clause is not included by default; add only after counsel review.
18. General Provisions
Entire Agreement. These Terms and our Privacy Policy constitute the entire agreement between you and TWG regarding the Services and supersede any prior agreements.
Changes to Terms. We may update these Terms from time to time. When we make material changes, we will post the updated Terms with a new “Last Updated” date and, where appropriate, notify enrolled Students. Continued use of the Services after an update constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, your sole remedy is to stop using the Services.
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full effect, and the invalid provision will be enforced to the maximum extent permitted by law.
No Waiver. Our failure to enforce any provision is not a waiver of that provision.
Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force Majeure. We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, and failures of third-party service providers.
Notices. Notices to you may be sent to the email address associated with your account. Notices to TWG must be sent to support@wolverine-group.com
For legal matters:
Company Name THE WOLVERINE GROUP, INC
Registered Agent Name: Northwest Registered Agent Service Inc.
Address1717 N Street NW STE 1 Washington, DC, 20036, US
Jurisdiction District of Columbia
Additional Registered Agent Information
Email: support@northwestregisteredagent.com
Relationship of the Parties. These Terms do not create any agency, partnership, joint venture, or employment relationship.
19. Contact Information
Entity: The Wolverine Group, Inc.
Contact: support@wolverine-group.com